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    Shipping and Returns

    ALL PRICES ARE IN NZ DOLLARS.

    PANDEMIC SITUTAION

    Following a period of restricted services, New Zealand's postal service seems to have returned to normal.

    Postage to Australia is delayed in many places.

    ​The item described will be the item you are purchasing. 

    As every item is handmade it may have some irregularities that are not considered faults. I am vigorous with quality control and will not offer a product for sale if I consider it flawed or faulty. However, should you not be happy with your purchase or you identify a fault in any product I will happily refund the payment on return of the item.

    Shipping

     New Zealand-

    North Island- $10.00

    South Island- $13.00

    ​ Note: If you live in the Wairarapa or Kapiti Coast, please put Wellington in your address at check out to trigger the Wellington shipping price. Then send me a note or add your correct postal address where required.

    Australia - $38 NZ

     

    The rest of the world - please enquire by email.

     

    All items shipped within NZ, will be shipped with NZ Post, with a tracking service. The utmost care will be taken in packaging  to prevent breakage. If there is a breakage however, please contact me immediately and send a photo of the broken item. Because my pieces are 'one off' a replacement will not be possible, however a similar item might be available to replace your original purchase, otherwise  a refund will be arranged.

    Because we work actively to save the planet, whenever possible packing materials will be recyclable or repurposed.

    Shipping will take 3-10 working days, depending where you are.