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Shipping and Returns
ALL PRICES ARE IN NZ DOLLARS.
PANDEMIC SITUTAION
Following a period of restricted services, New Zealand's postal service seems to have returned to normal.
Postage to Australia is delayed in many places.
The item described will be the item you are purchasing.
As every item is handmade it may have some irregularities that are not considered faults. I am vigorous with quality control and will not offer a product for sale if I consider it flawed or faulty. However, should you not be happy with your purchase or you identify a fault in any product I will happily refund the payment on return of the item.
Shipping
New Zealand-
North Island- $10.00
South Island- $13.00
Note: If you live in the Wairarapa or Kapiti Coast, please put Wellington in your address at check out to trigger the Wellington shipping price. Then send me a note or add your correct postal address where required.
Australia - $38 NZ
The rest of the world - please enquire by email.
All items shipped within NZ, will be shipped with NZ Post, with a tracking service. The utmost care will be taken in packaging to prevent breakage. If there is a breakage however, please contact me immediately and send a photo of the broken item. Because my pieces are 'one off' a replacement will not be possible, however a similar item might be available to replace your original purchase, otherwise a refund will be arranged.
Because we work actively to save the planet, whenever possible packing materials will be recyclable or repurposed.
Shipping will take 3-10 working days, depending where you are.